Delegation: From Control to Growth
- katrincharlton
- Sep 30
- 5 min read
Updated: Oct 3
This is often the story when companies grow—but not only there. I’ve seen the same pattern play out with founders, senior leaders, and high-potential managers across industries and myself.
At first, success comes from deep expertise, detail, and control. But as complexity grows, that very strength can become a liability. The business scales, expectations multiply, and suddenly one person is carrying far more than is reasonable.
One founder I worked with put it perfectly:
“I built this company to give me freedom. But right now, it feels like I’m trapped inside it.”
The irony was that his team was extremely capable—eager, talented, and ready to step up. Yet everything still funnelled back through him.
He wasn’t alone. I’ve heard versions of that line many times—leaders who are ambitious, capable, and driven, yet exhausted. The load is too heavy. Everything funnels back through them.
The challenge is that the very skill that helped build success—holding things tightly—is also what keeps you stuck now.

Why Delegation Feels So Difficult
From experience, delegation is rarely a practical problem. Leaders know how to hand over a task. What makes it difficult are the hidden layers beneath.
It can feel like losing control, or spark doubts about worth:
“If I’m not across everything, am I still valuable?”
Perfectionism whispers:
“No one can do it as well as I can.”
Past scars from failed delegation cause hesitation. And in the rush of daily pressure, it often feels quicker to just do it yourself.
Leaders often hold back not for lack of skill, but because of:
Fear of losing control
Doubts about personal value
Perfectionism
Scars from past experiences
Time pressure and overwhelm
The irony? By holding on too tightly, you become the very bottleneck you fear.
The Neuroscience Behind the Tension
Here’s what’s happening in the brain.
For leaders, handing over control can activate the amygdala—our internal threat detector. Uncertainty feels risky: Will they do it well? Will mistakes reflect on me? Am I losing authority?
At the same time, the prefrontal cortex, responsible for planning and control, craves prediction and clarity—so ambiguity feels deeply uncomfortable.
Relinquishing tasks can feel like giving away part of your competence.
But here’s the flip side: for your team, delegation can trigger exactly what they need. When entrusted with meaningful ownership, people experience increased dopamine (motivation and reward) and oxytocin (connection and trust). Autonomy and trust spark growth. People lean in, experiment, and raise their game.
In short: your brain says “danger,” while theirs says “opportunity.”
Mastery lies in bridging that gap—quieting your threat response while giving space for others to rise.
Timing Matters—And It’s a Leadership Terrain
Delegation isn’t always the right move, and not every moment is ripe. Sometimes, your team isn’t prepared. Sometimes the task is too high-stakes. Sometimes the context hasn’t been set yet.
That’s where situational leadership comes in—a concept I’ve written about before (see Navigating Leadership Terrain: Understanding Situational Leadership)—which reminds us that leadership styles shift depending on context, readiness, and task.
So if your people aren’t yet ready to take full ownership, begin earlier: equip them, build trust, model decision-making. When the time is right, let go. Until then, lead, coach, support, or direct where necessary. Then expand autonomy as their capability grows.
Delegation isn’t binary. It’s a journey of evolution—task by task, moment by moment.
How to Improve Your Delegation
If you recognise yourself in this, here are practical steps to build your delegation muscle:
Shift the Mindset – Instead of asking “How do I get this done?” start asking “Who can take this on and grow from it?” And yes, this takes intention and effort.
Start Small – Don’t hand over everything at once. Begin with one project or task where success can be measured easily. Clear outcomes and small wins build mutual confidence.
Define the “Why” – Delegation isn’t just about shifting workload. People engage more deeply when they see the purpose. Explain how the task links to vision, strategy, or impact.
Match to Readiness – Consider both skill and stretch. A task too easy disengages; too hard overwhelms. The sweet spot is where capability is challenged just enough to encourage growth.
Ask More, Tell Less – Resist the urge to give answers. Ask open-ended questions like “What options do you see?” or “How would you approach this if you were in my seat?” Questions activate critical thinking, build confidence, and reduce dependency.
Adapt Across Generations – Different generations are motivated differently. Gen Z often look for meaning, growth, and frequent feedback, while more experienced employees may value trust and autonomy. Tailor your style to meet people where they are.
Agree on Checkpoints – Create clarity around timelines and review points. This gives reassurance without slipping into micromanagement and allows you to step in if support is needed.
Debrief Together – After the task, take time to reflect what worked, what didn’t, and what can be done differently next time. Each cycle strengthens capability and makes future delegation smoother.
From Control to Growth
When leaders push through discomfort and begin delegating intentionally, transformation happens:
You reclaim mental space for reflection, decisions, and vision.
Your team gains strength, creativity, and confidence.
The organisation becomes more resilient, agile, and less dependent on one person.
It’s not giving up control. It’s evolving control—grounded in clarity, trust, and timing.
A Story to Leave You With
Back to the founder. Letting go felt impossible. This was his vision. His business. His identity.
We began small: one project. Clear outcomes. Checkpoints. Then another. Slowly, his team stepped forward—offering new ideas, taking ownership, delivering in ways he hadn’t imagined.
Then came the breakthrough: his first holiday in years—without his laptop. The business didn’t collapse. His team handled it. It was stronger when he came back.
He said to me: “For the first time in years, I’m a founder again—not just a firefighter.”
That’s the gift of delegation: it frees your time and gives back your leadership.
A final thought
Delegation isn’t weakness—it’s wisdom. It isn’t about giving up control; it’s about creating the conditions for you, your team, and your organisation to thrive. Sometimes, that means recognising when the timing and conditions are right.
If you’re ready to create more space for strategy, strengthen your leadership, and guide your team through transitions—that’s exactly what I help leaders, teams, and organisations do. Book a complimentary call here. 👉 Book a complimentary call here
Resources to Go Deeper
🎥 TED Talk: How Great Leaders Inspire Action – Simon Sinek – A reminder that people don’t just want tasks; they want the “why.” Delegation becomes transformational when tied to purpose.
📖 Book: Multipliers: How the Best Leaders Make Everyone Smarter by Liz Wiseman – A compelling exploration of how leaders who empower others drive far greater results than those who hold tightly.







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